Im a Customer Service Team Leader with 4 + years of experience leading teams across US and UK telecom accounts. Known for 100% SLA adherence in escalations and coding, and ranked globally across escalation KPIs in my company. Proven track record in non - pay billing resolution, consistently achieving top performer status and improving customer satisfaction through coaching and real - time operations

Experienced restaurant professional seeking Restaurant Manager or Assistant Restaurant Manager role Proven leadership, staff management, and customer service skills. Track record of boosting sales, improving ops, and leading teams. Having over 9 years of experience in restaurant industry, with significant experience in management roles including Restaurant Manager and other leadership positions