Dedicated IT Help Desk Engineer with proven experience in providing end - user support, managing networks, and maintaining IT infrastructure. Skilled in Troubleshooting hardware and software issues. Managing and maintaining LAN/ WAN networks using OSPF, EIGRP, and RIPv 2 protocols. Configuring and managing Active Directory on Windows & Linux systems. Desktop & Laptop repair (Chip Level)

I possess strong communication skills and the ability to build successful relationships with clients, along with experience in achieving sales targets and providing professional customer service. I excel at persuasion, working under pressure, and understanding customer needs to deliver optimal solutions, increase customer satisfaction, and achieve positive results for the company