Oriented professional with a Bachelor’s degree in Accounting and extensive experience in customer service, technical support, and logistics operations. Proven track record in managing delivery applications, ERP systems, and digital marketing campaigns to drive business growth. Skilled in analyzing customer needs, negotiating deals, and ensuring operational efficiency under pressure. Dedicated

E - commerce Operations Manager with 5 years of experience specializing in driving growth and achieving sustainable sales. Strategically skilled in developing digital marketing plans and managing paid advertising campaigns on social media to increase conversion rates. Proficient in team supervision and enhancing user experience, with expertise in platforms like Salla, Zid, Shopify, and WordPress