Dedicated IT Help Desk Engineer with proven experience in providing end - user support, managing networks, and maintaining IT infrastructure. Skilled in Troubleshooting hardware and software issues. Managing and maintaining LAN/ WAN networks using OSPF, EIGRP, and RIPv 2 protocols. Configuring and managing Active Directory on Windows & Linux systems. Desktop & Laptop repair (Chip Level)

With User Engage 360, we deliver integrated solutions social media management & creative ad campaigns - Official WhatsApp API for Smart customer communication - Loyalty programs to boost retention & repeat visits - Booking apps & tailored offers to grow sales - CRM, Call Center, IPTV, branding & printing services Your success we build its strategy