Dear Hiring Manager, I am a Senior Civil Site Engineer with over seven years of experience in structural, concrete, and site supervision works across Saudi Arabia and Egypt. I am eager to contribute my technical expertise and leadership skills to your organization and would welcome the opportunity for further discussion

Im a Customer Service Team Leader with 4 + years of experience leading teams across US and UK telecom accounts. Known for 100% SLA adherence in escalations and coding, and ranked globally across escalation KPIs in my company. Proven track record in non - pay billing resolution, consistently achieving top performer status and improving customer satisfaction through coaching and real - time operations