Im a Customer Service Team Leader with 4 + years of experience leading teams across US and UK telecom accounts. Known for 100% SLA adherence in escalations and coding, and ranked globally across escalation KPIs in my company. Proven track record in non - pay billing resolution, consistently achieving top performer status and improving customer satisfaction through coaching and real - time operations

Professional Finance Manager - 21 years’ experience, seeking a suitable job opportunity. Extensive experience in hospitals, medical groups, pharmacies, and commercial companies. Skilled in financial statements, Zakat & VAT returns, accounting systems, internal controls, medical insurance, and financial analysis to increase revenue. ERP proficient, fluent in English