Im a Customer Service Team Leader with 4 + years of experience leading teams across US and UK telecom accounts. Known for 100% SLA adherence in escalations and coding, and ranked globally across escalation KPIs in my company. Proven track record in non - pay billing resolution, consistently achieving top performer status and improving customer satisfaction through coaching and real - time operations

I am an experience barista with 4 years experience. I have valid resident premit idendtity. I am skilled in preparing all types of hot and cold coffee professionally. I understand orders, and work well as part of a team. I am looking for a new job opportunity. I understand Arabic language and speak fluently