Im a Customer Service Team Leader with 4 + years of experience leading teams across US and UK telecom accounts. Known for 100% SLA adherence in escalations and coding, and ranked globally across escalation KPIs in my company. Proven track record in non - pay billing resolution, consistently achieving top performer status and improving customer satisfaction through coaching and real - time operations

Strategic Financial Manager with 20 years of experience leading diverse sectors. Holds a Master's in Management and professional certifications in international accounting. ERP expert, fluent in English with effective communication skills. Seeking an opportunity with a mid - sized company in Saudi Arabia to contribute financial and leadership expertise