I am an Egyptian IT Engineer With 4 years of experience supporting 300 - 450 + users across multiple locations, I have strong expertise in MS 365 Administration, MS Teams, Azure & AWS Cloud platforms. Network & System Administration (Servers, Routers, Switches, Firewalls) ERP Systems (FirstBit, Microsoft Dynamics NAV, Odoo) Active Directory, GPO & Security Management Technical Support (L1/ L2)