I am Ahmed Khalil, a bilingual Customer Service & Technical Support specialist with 3 + years of experience across high - volume contact centers and Tier III mobility support. I handle cases end - to - end triage troubleshooting escalation coordination with NOC/ engineering confirmation of fix, while keeping customers informed clearly in Arabic & English across voice and written channels. I am KPI - driven and

I am a professional barista seeking a job in UAE in any cafe, restaurant, or hotel where I can utilize my skills and experience. I have skills in making various types of coffee such as espresso, ristretto, piccolo, cortado, cappuccino, flat white, and Americano, both hot and cold, including manual brewing methods like V60 and Chemex. I can also make juices, mojitos, smoothies, and desserts