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Privacy Policy

Effective Date: December 28, 2025 Website: www.mourjan.com ("Mourjan")

1. Introduction

This Privacy Policy describes how we handle your personal information. We collect, use, and share personal information to help the Mourjan website work effectively and to keep it safe.

By accessing or using Mourjan, you agree to the terms of this policy. Data Controller: Mourjan Classifieds FZ-LLC, located at Business Center RAKEZ, Ras Al Khaimah, United Arab Emirates (Registered Number: 45000209), acting itself and through its subsidiaries, is the "data controller" of your personal information.

2. Information Collection

We collect and store various types of information to provide our services:

  • Information You Provide: When you register or post on Mourjan, we collect your email address, physical contact information, and any other content you choose to provide.
  • Automated Information: We collect computer sign-on data, statistics on page views, traffic to and from Mourjan, and ad data. This includes your IP address and standard web log information.
  • Analytics & Demographics: We use Google Analytics to collect data such as age, gender, and interests based on Display Advertising (e.g., Remarketing, Google Display Network Impression Reporting, DoubleClick Campaign Manager, or Google Analytics Demographics).
  • Payment Information: If you make a payment, please note that all credit/debit card details and personally identifiable financial information will NOT be stored, sold, shared, rented, or leased to any third parties. Mourjan.com does not pass any debit/credit card details to third parties.

3. Storage and Data Transfer

Information posted on Mourjan is publicly available.

  • Server Locations: Our servers are located in Germany and Lebanon.
  • Consent to Transfer: By providing us with your personal information, you consent to the transfer and safe storage of that information on our servers in these locations. Mourjan is committed to holding and transmitting your information in a safe, confidential, and secure environment.

4. How We Use Your Information

We use your personal and collected information to:

  • Provide our services and customer support.
  • Resolve disputes and troubleshoot technical problems.
  • Encourage safe trading and enforce our policies.
  • Customize your experience, measure interest in our services, and inform you about updates.
  • Communicate marketing and promotional offers to you.
  • Detect and prevent fraud or security breaches.

5. Disclosure of Information

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may disclose personal information in the following circumstances:

  • Legal Requirements: To respond to legal requirements, enforce our policies, or respond to claims that a posting violates other's rights.
  • Safety: To protect anyone's rights, property, or safety (e.g., if you submit false contact details or impersonate another person, we may pass your personal information to the aggrieved third party or law enforcement).
  • Service Providers: We may share information with service providers who help with our business operations (e.g., content moderation, analytics).
  • Corporate Changes: If we or our corporate affiliates are involved in a merger or acquisition, we may share personal information with the other company involved, provided they respect your personal information in accordance with this policy.

6. Cookies and Tracking Technologies

Mourjan uses cookies, web beacons, and third-party technologies to support your buying and selling activities.

What are Cookies?
Cookies are small files placed on your computer's hard drive. We use both session cookies (deleted automatically when you close your browser) and persistent cookies (remain on your device) to help ensure account security and customize your experience.

How We Use Cookies

  • Authentication: To allow you to enter your password less frequently during a session.
  • Relevance: To provide content and advertising targeted to your interests.
  • Trust and Safety: To ensure account security and spot irregularities in behavior to prevent fraudulent account takeovers.
  • Analytics: To measure site traffic and promotional effectiveness.

Third-Party Cookies and Web Beacons
We may work with third-party service providers (such as Google and ad networks) who place cookies or web beacons on our site to compile anonymous metrics and deliver tailored advertisements.

  • Remarketing: Mourjan uses Remarketing with Google Analytics. Third-party vendors show Mourjan ads on sites across the Internet. We use first-party cookies (e.g., Google Analytics) and third-party cookies (e.g., DoubleClick) together to inform, optimize, and serve ads based on past visits to Mourjan.
  • Opt-Out: You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Google Ad Settings or by installing the Google Analytics Opt-out Browser Add-on.

Note: We do not permit third-party content on Mourjan (such as classified item listings) to include cookies or web beacons. If you believe a listing is collecting personal information, please report it to support@mourjan.com.

7. Account Deletion

Your privacy and control over your personal data are of utmost importance to us. If you wish to delete your account:

  1. Navigate to the 'My Account' page (or the 'Settings' screen in our app).
  2. Select the 'Delete Account' option.
  3. This will initiate the permanent removal of your account and all associated data from our system.

Warning: This action is irreversible. Once your account is deleted, all your data will be permanently erased.

8. Security

We use many tools (encryption, passwords, physical security) to protect your personal information against unauthorized access and disclosure. However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we make no guarantees.

9. Third-Party Links

Mourjan may contain links to other websites. We are not responsible for the privacy policies or practices of these third-party sites. If you provide information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have questions.

10. Using Information from Mourjan

You may use personal information gathered from Mourjan only to follow up with another user about a specific posting. You may not use this information to send spam or collect personal information from someone who has not agreed to that.

11. Marketing Preferences

If you do not wish to receive marketing communications from us, you can email us at any time to opt out.

12. Changes to This Policy

Mourjan Policies and Terms & Conditions may be changed or updated occasionally to meet requirements and standards. Modifications will be effective on the day they are posted. Users are encouraged to frequently visit this section to stay updated on changes.