Dedicated IT Help Desk Engineer with proven experience in providing end - user support, managing networks, and maintaining IT infrastructure. Skilled in Troubleshooting hardware and software issues. Managing and maintaining LAN/ WAN networks using OSPF, EIGRP, and RIPv 2 protocols. Configuring and managing Active Directory on Windows & Linux systems. Desktop & Laptop repair (Chip Level)

Technical Office Engineer for water networks and pumping stations projects under the National Water Company, specializing in PMM paperwork (WIR, MIR, MAT) daily, weekly, and monthly reports, as well as contractors’ and client’s payment certifications. Skilled in managing permits and work clearances on infrastructure platforms and the Roads platform, working with Unifier and KMZ