Im a Customer Service Team Leader with 4 + years of experience leading teams across US and UK telecom accounts. Known for 100% SLA adherence in escalations and coding, and ranked globally across escalation KPIs in my company. Proven track record in non - pay billing resolution, consistently achieving top performer status and improving customer satisfaction through coaching and real - time operations

Abdel Hamid, Head Chef International (Western, Eastern, Fast Food, Moroccan Cuisine, etc. Responsibilities within the restaurant include menu preparation, food safety and HACCP implementation, cleanliness, and staff training