I am Abdul Basir Abdulhafiz Muhammad Ali. I have 4 years of hands-on experience in the hotel and hospitality sector, during which I gained diverse expertise in reception and guest services, daily operations management, maintenance follow-up, and supervising work teams. I am seeking a suitable job opportunity in one of the following roles: hotel receptionist, reception supervisor, customer service officer, operations supervisor, shift supervisor, or operations and services coordinator. My key strength is customer service.