IT and technical support specialist with over ten years of experience in managing and operating technical systems and providing business support solutions. Throughout my career, I have worked on managing ERP systems, most notably Odoo, in addition to restaurant systems and point-of-sale (POS) systems, as well as implementing and managing network and IT infrastructure projects, while supervising technical support teams and ensuring the continuity and efficiency of technical services. I hold a Bachelor's degree in Computer Science, and I have enhanced