I have more than 5 years of experience in IT support and desktop support engineer L1 and L2 support services. Providing both remote and onsite support to the end user. I have Solid experience in Microsoft office 365, Intune, Entra ID, AD, DNS, DHCP, ITSM, Installation and configuration of PCs, laptops, windows and peripheral devices. Coordinating with resellers for Licenses and subscriptions