Job Title: Customer Service Representative Job Type: Full-time Location: Riyadh - Al-Masani' District About the Job: Novona Perfumes is looking for an experienced Customer Service Representative to join the team. The role is responsible for managing customer communications across various digital channels, with practical experience in using Meta's WhatsApp Business API and automation tools to enhance customer experience and improve operational efficiency. Key Responsibilities: - Respond to customer inquiries and follow up