Dedicated IT Help Desk Engineer with proven experience in providing end - user support, managing networks, and maintaining IT infrastructure. Skilled in Troubleshooting hardware and software issues. Managing and maintaining LAN/ WAN networks using OSPF, EIGRP, and RIPv 2 protocols. Configuring and managing Active Directory on Windows & Linux systems. Desktop & Laptop repair (Chip Level)

Production and Operations Manager with 10 years of experience in production and operations management within the desserts, chocolate, and café industry in Saudi Arabia. Skilled in managing multi - branch operations, product development, maintaining consistent production quality, and improving operational efficiency. Currently managing production operations for multiple brands including Crepe & Waffle